The Art of Productive Disagreements

Disagreements in the workplace are inevitable. They’re often due to differences in perspectives, values, beliefs or interests. However, when handled effectively, conflicts can lead to positive outcomes – fostering growth, innovation, and stronger relationships.

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1 in 4

of UK employees have encountered workplace conflict in the last year
[CIPD Good Work Index 2024]

Source of Conflict and Disagreements

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Differing viewpoints, goals or needs

Ranking scale

For resources, recognition or power


Misunderstandings or misinterpretations are fuel for conflicts


Contributes to existing conflicts of creates new ones

Steps For Productive Disagreements


Understand your perspective and anticipate others’ viewpoints

Listen Actively

Show genuine interest in understanding the other person’s position

Communicate Clearly

Use ‘I’ statements to express your thoughts and feelings

Stay Respectful

Avoid personal attacks and focus on the issue at hand

Find Common Ground

Identify areas of agreement to build a foundation for resolution

Collaborate on Solutions

Work together to find a mutually acceptable solution


Workplace conflict costs the UK £28.5billion a year, according to research by advisory Group ReWAGE.
[ReWAGE Policy Brief]

Why We Should Embrace Productive Disagreements

They Fuel Creativity

Productive disagreements spur innovation and fresh perspectives

Molecular bond

Navigating conflicts builds understanding and empathy

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Diverse viewpoints lead to more informed, well-rounded choices

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When people feel heard, they become more invested

Contact us to find out more about workshops we can deliver on Productive Disagreements.